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	<title>Ti Point Tork &#187; Technology</title>
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		<title>Nine to Noon: 8 April 2010</title>
		<link>http://nathan.torkington.com/blog/2010/04/07/nine-to-noon-8-april-2010/</link>
		<comments>http://nathan.torkington.com/blog/2010/04/07/nine-to-noon-8-april-2010/#comments</comments>
		<pubDate>Thu, 08 Apr 2010 04:31:20 +0000</pubDate>
		<dc:creator>gnat</dc:creator>
				<category><![CDATA[Radio]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[politics]]></category>
		<category><![CDATA[ACTA]]></category>
		<category><![CDATA[apple]]></category>
		<category><![CDATA[copyright]]></category>
		<category><![CDATA[internet]]></category>
		<category><![CDATA[law]]></category>
		<category><![CDATA[network neutrality]]></category>

		<guid isPermaLink="false">http://nathan.torkington.com/blog/?p=274</guid>
		<description><![CDATA[You can listen to my Nine to Noon emerging technology slot from 8 April 2010 in MP3 and Ogg Vorbis formats. The links for the show appear below, followed by some notes I wrote beforehand to figure out what I thought and how to explain things like network neutrality.  We varied from the notes [...]]]></description>
			<content:encoded><![CDATA[<p>You can listen to my Nine to Noon emerging technology slot from 8 April 2010 <a href="http://www.radionz.co.nz/national/programmes/ninetonoon/20100408">in MP3 and Ogg Vorbis formats</a>. The links for the show appear below, followed by some notes I wrote beforehand to figure out what I thought and how to explain things like network neutrality.  We varied from the notes and I got to tie this into the UK&#8217;s grim Digital Economy Bill, our Copyright Act abuse, and the upcoming ACTA trade agreement, which left me feeling very happy.</p>
<p>Links:</p>
<ul>
<li>Network Neutrality: <a href="http://savetheinternet.com">Save The Internet</a>, <a href="http://www.nytimes.com/2010/04/07/technology/07net.html?hp">U.S. Court Curbs FCC Authority on Web Traffic</a>, <a href="http://www.wired.com/epicenter/2010/04/fcc-next/">Wired&#8217;s coverage</a>, <a href="http://en.wikipedia.org/wiki/End-to-end_principle">the End-to-End Principle</a>.</li>
<li>iPad: <a href="http://www.apple.com/ipad/">iPad</a>, <a href="http://www.switched.com/2009/11/06/9-banned-apps-youll-never-see-on-the-iphone/">Nine Banned iPhone Apps</a>, <a href="http://www.huffingtonpost.com/2010/04/05/apple-ibooks-censors-sper_n_525564.html">iPad censors SPERM</a>, <a href="http://www.blendtec.com/willitblend/videos.aspx?type=unsafe&#038;video=ipad">But Will It Blend?</a></li>
<p></Ul></p>
<h2>Network Neutrality</h2>
<p>Is your ISP allowed to mess with your Internet traffic?  We pay them to connect to the Internet, but in America they want to do more.  They want the ability to treat some traffic different from others.  For example, to say to Google and Microsoft &#8220;who will pay me to make their web traffic go faster to our customers?&#8221;</p>
<p>Now, that runs contrary to what we expect.  We expect best efforts unprioritised service, where our ISP delivers everything as fast as they can.  The only way they could make Google&#8217;s traffic faster is if they made everyone else&#8217;s go slower.  It&#8217;s a form of extortion.</p>
<p>This also breaks an important principle of the Internet, called the &#8220;end-to-end principle&#8221;.  The intelligent decision-making cleverness in the Internet always sits on the ends of the Internet and the center of the Internet is a &#8220;dumb pipe&#8221;.  It just delivers stuff.  So the same dumb pipe does the same dumb things regardless of whether you send email to Radio New Zealand, if you visit the Radio New Zealand web site, or if you have a Skype call with someone at Radio New Zealand.</p>
<p>Think for a second of what it would be like to have all the smarts in the network.  Only the companies who run the network could innovate. That means we&#8217;d have had to wait for Telecom or Orcon to develop the web or Skype.  Or, more likely, for someone else to develop it and then slowly and expensively sell it to the telecommunications companies who&#8217;d then badly and expensively sell it to us.</p>
<p>Fortunately that&#8217;s not how it worked.  The clever folks who built Skype (a Swede and a Dane) were able to do so without having to talk to the telecommunications companies.  Because, really, do you think a phone company would ever have developed something that let you talk long-distance for free?  The Skype folks only had to get Skype running on two computers, both of which they controlled, and never had to speak to the Swedish or Danish equivalent of Telecom.</p>
<p>Naturally, the ISPs around the world don&#8217;t like this, particularly in America.  They don&#8217;t like being sidelined while other people (Skype, Google, etc.) make lots of the money.   So they came up with an idea for a shakedown: let&#8217;s make the buggers pay!  It&#8217;s basic extortion tactics: we&#8217;ll make your traffic go slow unless you pay up.  It almost sounds right, until you realise that they want to charge BOTH sides of everything you do on the Internet.  So when I&#8217;m in Colorado, I pay my Colorado ISP to connect to the Internet.  Google&#8217;s paid their ISP to connect to the Internet.  But my ISP wants Google to pay it as well!  It&#8217;s like the post office charging the sender AND recipient of the letter.</p>
<p>There are other bad scenarios possible, too, laid out in the Wired article I linked to:<br />
A broadband company could, for instance, ink a deal with Microsoft to transfer all attempts to reach Google.com to Bing.com. The only recourse a user would have, under the ruling, would be to switch to a different provider — assuming, of course, they had an alternative to switch to.</p>
<p>Companies can also now prohibit you from using a wireless router you bought at the store, forcing you to use one they rent out — just as they do with cable boxes. They could also decide to charge you a fee every time you upgrade your computer, or even block you from using certain models, just as the nation’s mobile phone carriers do today.</p>
<p>When computer companies got wind of this, they and user associations started a campaign for &#8220;network neutrality&#8221; &#8212; the idea that ISPs should stick to moving my Internet traffic around as fast as they can and not shake down the people I connect to.</p>
<p>There&#8217;s a US Government Agency, the Federal Communications Commission, which was established to control radio stations.  They&#8217;ve extended their control to TV as well: it&#8217;s the FCC that fines TV companies when they air &#8220;wardrobe malfunctions&#8221; or swear words on free-to-air TV.  They presumed they had the right to regulate the Internet, too, and laid down some basic &#8220;thou shalt not&#8221; rules for the US companies that provide Internet access.  These rules were challenged by a US ISP, Comcast, which said basically &#8220;no, you don&#8217;t have the right to regulate Internet access&#8221;.  A US court just ruled that the FCC didn&#8217;t make a good case that it could.</p>
<p>What does that mean for us in NZ?  Nothing immediately, as we have our own regulatory agency (the Commerce Commission) but you can bet your last cent that our ISPs are watching with interest what happens in America.  The possibility of double-charging will be very interesting to them.  So we Internet folks are closely watching the US to see what&#8217;ll happen.</p>
<p>What will happen?  At the moment the FCC is figuring out how to proceed&#8211;the court didn&#8217;t say &#8220;you can&#8217;t regulate&#8221;, just &#8220;you didn&#8217;t make a good argument that you can&#8221; and it hinted at some lines of reasoning that might be better.  The best option is for the US Congress (the US equivalent of Parliament) to give the agency the right to regulate Internet access.  The worst is for the FCC to classify the Internet as a &#8220;telecommunications service&#8221;.  At the moment it&#8217;s an &#8220;information service&#8221; which puts it into the private market and out of the reach of the regulators.</p>
<p>Why can&#8217;t we just let the market decide?  The consumer is the one who would have to change ISPs if the market were to speak about this, but remember that it&#8217;s not the consumer that&#8217;s being shaken down&#8211;it&#8217;s the Google or Microsoft or Radio New Zealand.  It&#8217;s also not clear that a new neutral ISP could be competitive, as the gouging ISPs are all integrated Internet-voice-cable TV companies with huge scale letting them offer lower prices.</p>
<p>So I&#8217;ll be watching this one and hoping NZ telcos don&#8217;t decide to be &#8220;world leaders&#8221; in interfering with their customers&#8217; service.</p>
<h2>iPad, Apple, and Trading Power for Convenience</h2>
<p>Apple released its latest shiny this week, the iPad.  It&#8217;s a bigger iPhone, nine inches by seven &#8212; a bit smaller than A4 in size but larger than a paperback.  Light, with Wifi and mobile Internet, GPS, accelerometer and all manner of other goodness.  No keyboard, it&#8217;s a touch-sensitive screen so if you want to type something then it shows you a picture of a keyboard and you type onto the picture.  Yes, it&#8217;s weird, but it has worked on the iPhone and it apparently works better on the iPad.  Prices start at USD500, and darn near everyone who has one is raving about it.  Not for sale yet in New Zealand officially, but you can already pick them up on TradeMe.</p>
<p>But that&#8217;s the problem with Apple gear, isn&#8217;t it?  There&#8217;s a set of people, a cult if you will, who love everything Apple and who will queue to buy the first of whatever new gadget they make.  And make no bones about it, Apple make good products&#8211;they control every aspect and make sure it&#8217;s beautiful, elegant, functional, and desirable.  But there&#8217;s a difference between good and good for you, and I&#8217;d like to talk about that for a bit.</p>
<p>Apple has a control complex.  They&#8217;re not fond of the idea that someone else makes money off their computer hardware and software, and so they want to &#8220;clip the ticket&#8221; as much as possible.  Think of the difference between the iPad and a MacBook computer.</p>
<p>On my Macbook, I can install any software I want.  If someone writes software for the Mac, they put it up on their web site.  I download and install it, a simple process, and then I can run it.</p>
<p>On an iPad or iPhone, I don&#8217;t have that freedom.  Apple have the machine locked down.  The only way you can get a program on an iPad or iPhone is if you buy it through the Apple &#8220;app&#8221; store.  (app is short for &#8220;application&#8221;, a geeky word for &#8220;program&#8221;).  If I write a program and want to sell it it you, you can&#8217;t get it unless you buy it through Apple&#8217;s store. If Apple won&#8217;t let you buy a program, you can&#8217;t get it on your iPad or iPhone.</p>
<p>But why would Apple do that?  After all, they make money every time I buy a program!  But there are all sorts of programs that Apple won&#8217;t allow. They&#8217;re very keen to maintain their devices as &#8220;family-friendly&#8221;, so anything to do with sex or profanity is in an &#8220;adult&#8221; section of the store.  That&#8217;s okay, but sometimes they go a little far&#8211;the word &#8220;sperm&#8221; was censored in a description of a Moby Dick ebook app, which was apparently about the hunt for an s-star-star-star-m whale.</p>
<p>More seriously, Apple&#8217;s store won&#8217;t carry any apps that duplicate functionality in the device.  Want a different web browser?  Tough.  Want Google Voice services instead of your phone&#8217;s built-in calling and texting?  Want someone else&#8217;s maps?  Tough.  Want a BitTorrent app? Tough.  Want something overtly political and partisan?  Tough.  I&#8217;ve linked to a site that lists a bunch of apps you&#8217;ll never see on the iPhone.</p>
<p>Apple&#8217;s approval process is also in-depth and comes with no guarantees of timeframe.  So if I write a program that you download, then I discover a bug and fix it, it could be weeks before that fixed version is on the site for you to download.  In the meantime, you&#8217;re cursing me for not fixing your program.</p>
<p>If all this sounds familiar, it&#8217;s because it&#8217;s the same scenario we talked about with network neutrality.  One company wants to sit in the middle and be a gatekeeper.  In the case of ISPs, they have your connection to the Internet and want to tell you what you can and can&#8217;t do with it. In the case of Apple, they have the device and they want to tell you what you can and can&#8217;t run on it.  The only difference is that there&#8217;s a strongly competitive market for smartphones and handheld gadget, and no government regulator.</p>
<p>How&#8217;s this going to play out?  In the short term, the iPad and iPhone will be successful.  But in the long term, there&#8217;ll be competitive devices that aren&#8217;t locked down the way they are.  They might be based on Google&#8217;s &#8220;Android&#8221; technology, it might be something else, but my money is always on fast-breeding innovative mammals when the option is slow-moving pea-brained dinosaurs.</p>
<p>I&#8217;ve also linked to a clip of a man from an industrial blender company answering the question &#8220;will it blend?&#8221;.  It&#8217;s the only possible antidote to all the sickly iPad cooing that&#8217;s over the Internet at the moment.  Enjoy!</p>
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		<title>NZ Doing Good in ACTA Negotiation</title>
		<link>http://nathan.torkington.com/blog/2010/03/01/nz-acta-negotiation/</link>
		<comments>http://nathan.torkington.com/blog/2010/03/01/nz-acta-negotiation/#comments</comments>
		<pubDate>Tue, 02 Mar 2010 00:15:46 +0000</pubDate>
		<dc:creator>gnat</dc:creator>
				<category><![CDATA[New Zealand]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[politics]]></category>
		<category><![CDATA[ACTA]]></category>

		<guid isPermaLink="false">http://nathan.torkington.com/blog/?p=262</guid>
		<description><![CDATA[The Anti-Counterfeiting Trade Agreement (ACTA) is an agreement between countries around IP rights and enforcement.  The negotiations have been happening in secret, with every country saying &#8220;well, we&#8217;d love to reveal what we&#8217;re talking about but those other countries just won&#8217;t let us&#8221;.  Fortunately there have been leaks, and the latest is a [...]]]></description>
			<content:encoded><![CDATA[<p>The Anti-Counterfeiting Trade Agreement (ACTA) is an agreement between countries around IP rights and enforcement.  The negotiations have been happening in secret, with every country saying &#8220;well, we&#8217;d love to reveal what we&#8217;re talking about but those other countries just won&#8217;t let us&#8221;.  Fortunately there have been leaks, and <a href="http://www.michaelgeist.ca/content/view/4829/125/">the latest</a> is a fascinating glimpse at how these things are put together and where the parties stand.</p>
<p>It seems bizarre at first, but the draft is laid out like a spreadsheet: one article per row and with three columns, one each for the US/Japan version, the EU version, and comments.  Inside each sentence square brackets mark the attributed proposed alternatives for language.  From this we can tell some very interesting things about the New Zealand position:</p>
<ul>
<li>NZ negotiators are keen on the wording &#8220;copyright and related rights and trademarks&#8221; rather than the US&#8217;s catch-all &#8220;intellectual property&#8221;.  Richard Stallman has a well-written article on why &#8220;<a href="http://www.gnu.org/philosophy/not-ipr.html">intellectual property&#8221;</a> is a dangerous illusion. (Namely, it covers some very different pieces of law with different intents, terms, scope, and applicability)</li>
<li>NZ negotiators are keen to keep the Copyright Tribunal option open.  After Section 92a collapsed last year, the government consulted and has proposed a nuanced and good proposal that balances ease of complaint against risk of false accusation, giving the Copyright Tribunal the ability to hear complaints and award fines of up to $15,000.  A 6-month suspension of Internet access and larger fines remain the domain of the courts.  The US proposed language is all about &#8220;judicial authorities&#8221;, so New Zealand has proposed &#8220;competent authorities&#8221;.  This is good&#8211;it shows that the government is serious about the Copyright Tribunal part of the new Copyright Bill and is not simply mooting it knowing that it will be overruled by ACTA.</li>
<li>NZ negotiators are aware of the US desire to turn litigation into a revenue stream.  They&#8217;ve opposed the US language &#8220;in the case of patent infringement, damages adequate to compensate for the infringement shall not be less than a reasonable royalty&#8221;, although interestingly NZ only supports this being stricken from the US proposal not from the EU proposal.  The EU negotiators&#8217; comments are fascinating: &#8220;The EU sticks on the concept that damage compensates all the prejudice but only the prejudice.  Neither &#8216;punitive damages&#8217; nor &#8216;future prejudice&#8217; is acceptable&#8221;.</li>
<li>NZ negotiators are keen to prevent the situation where someone joins a filesharing network, grabs an album, and is hit with a $100,000 penalty.  Their wording supports flexibility when copyright damages are set: the authorities <i>may</i> consider lost profits (as opposed to the US wording <i>shall</i>) and NZ suggested the authorities consider retail price as well.  The US wants each country to set up a system of pre-established damages and guidelines for calculating the penalties (oh, say, number of copies times profit we say we would havemade), and give the rightsholder the choice of using that formula instead of letting a judge award penalties.  NZ wants this to be optional, not mandatory.</li>
<li>Pirated or counterfeit items will be removed from sale or distribution, and NZ would also like them to be surrendered to the rightsholder (so Mattel get the knock-off Barbie dolls).  The machinery used to manufacture the pirated or counterfeit goods is also forfeited, which NZ raises no objection to.  It&#8217;s unclear to me whether this applies to computers used in copyright infringements.</li>
<li>NZ supports deleting the article which says that when you&#8217;re found guilty of infringement, your identity and the identity of others involved in the infringement and distribution are turned over to the rightsholder.</li>
<li>NZ is questioning the scope of the term &#8220;online service provider&#8221;.  As we&#8217;ve seen with S92A, the term &#8220;provider&#8221; might cover cafes, hospitals, employers, apartment building body corporates, families, even sites like Google and TradeMe.  Clarity is essential.</li>
<li>ISP and website liability is a hot topic.  Some countries already hold service providers liable for what happens on that service (e.g., Italy&#8217;s prosecution of Google executives) while others give safe harbour to such providers.  Section 4 says &#8220;what we said for the physical world also applies for the online, but countries can place limits on the liability of service providers under certain conditions&#8221;.  Switzerland wants this optional, NZ wants to know why search engines deserve safe harbour.  I hope they got their answer&#8211;Google&#8217;s programs index billions of web pages and there aren&#8217;t enough humans on the Internet to read and pre-qualify pages before they go online.</li>
<li>There&#8217;s an interesting clause that would prevent service provider safe harbours from being made conditional on proactive monitoring.  That is to say, a country wouldn&#8217;t be able to say &#8220;oh sure, you can have safe harbour, but you have to be reading everything your users do and you lose it if you&#8217;re not searching all their traffic.&#8221;  There&#8217;s a NZ objection here, but it&#8217;s unclear to me whether it&#8217;s to the whole provision or just the language.</li>
<li>NZ is the white knight when it comes to anti-circumvention legislation.  The ACTA draft contains proposed text saying that if you make or use a tool that breaks &#8220;technical protection measures&#8221; (DRM) then you&#8217;re breaking the law.  The NZ negotiators point out that DRM is out of scope for ACTA, but even if it were in-scope there&#8217;s still public domain material locked behind DRMs and breaking such DRM shouldn&#8217;t be against the law.  The paragraphs are beautiful.  I quote them here:<br />
<blockquote><p>NZ: The paragraphs refer to &#8220;<i>adequate legal protection</I>&#8221; as well as remedies, which is inconsistent [with] the objective of ACTA to establish standards for the <u>enforcement</u> of intellectual property rights and the ACTA discussion paper.  In particular, we note that the discussion paper refers only to parties providing &#8220;remedies against circumvention of technological protection measures used by copyright owners and the trafficking of circumvention devices.&#8221;
<p>
New Zealand does not support protection being mandated against circumvention of TPMs where the underlying work is not protected by copyright.  In particular, we do not support protection against circumvention of access control TPMs because access control is not an exclusive right given to copyright owners.</p></blockquote>
</li>
<li>There&#8217;s an odd section about preserving electronic rights management information.  I assume it&#8217;s meant to preserve owner and license information, but I&#8217;m not really clear on the situations that motivated this section.  NZ opposes extending protection of RMIs to cover information about performances or the producer of a phonogram.</li>
</ul>
<p>On the balance this bit isn&#8217;t too bad&#8211;New Zealand is a good voice for sanity in the negotiations.  I have to qualify my assessment in two ways, though:</p>
<ol>
<li>I&#8217;m not a lawyer.  I may have misread the complex document.  I&#8217;m not intimately familiar with the current legislation, so I may have overlooked a situation where the negotiated text will throw out a freedom that we currently have (e.g., format shifting).</li>
<li>I haven&#8217;t spent a lot of time thinking about how specific technology might interact with the proposed treaty.  For example, do I run foul of the Rights Management Information protections if I rip a CD and don&#8217;t add in title, composer, etc. information?</li>
</ol>
<p>This treaty is going to need a lot of close examination from people who can read the legal language and yet who are intimately familiar with the possibilities and opportunities of technology.   This is why negotiation in secret is a bad idea&#8211;our country won&#8217;t benefit from the knowledge of experts until the text is set in stone.  We&#8217;ll get something that likely has flaws, but we&#8217;ll have to approve or reject it &#8220;warts and all&#8221;.</p>
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		<title>Community Management Workshop</title>
		<link>http://nathan.torkington.com/blog/2010/02/21/community-management-workshop/</link>
		<comments>http://nathan.torkington.com/blog/2010/02/21/community-management-workshop/#comments</comments>
		<pubDate>Sun, 21 Feb 2010 21:36:25 +0000</pubDate>
		<dc:creator>gnat</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[community]]></category>
		<category><![CDATA[webstock]]></category>

		<guid isPermaLink="false">http://nathan.torkington.com/blog/?p=257</guid>
		<description><![CDATA[I attended a workshop on community management at Webstock, and at the end asked the attendees to write down some words of wisdom for a new community manager, maybe something they wish they&#8217;d been told or something they learned at the workshop.  Here&#8217;s their collected advice:

Networking is important&#8212;often there are other groups doing similar [...]]]></description>
			<content:encoded><![CDATA[<p>I attended a workshop on community management at Webstock, and at the end asked the attendees to write down some words of wisdom for a new community manager, maybe something they wish they&#8217;d been told or something they learned at the workshop.  Here&#8217;s their collected advice:</p>
<ul>
<li>Networking is important&mdash;often there are other groups doing similar things that are happy to piggy-back on projects or contribute resource.  Before you start, understand your resource requirement and allow for growth, especially if updating/collecting info for the community.  It&#8217;s easy to contact and update for 60 organisations, a lot harder for 3,000.</li>
<li>Depth of relationship allows for more engagement and vulnerability.</li>
<li>Keep raising the bar!</li>
<li>&#8220;Personal&#8221; rewards from community involvement translates to professional reward and back again.</li>
<li>Always have a back-up person&mdash;don&#8217;t be your own single point of failure.</li>
<li>It can be important to reward people for participating in your online community.</li>
<li>Go where your community already is, rather than expect them to come to a new &#8216;community&#8217; that you just set up.</li>
<li>Forums take 6+ months to establish momentum.</li>
<li>Wikis suck.</li>
<li>Comments at the bottom of pages of content fail to engage passive readers.</li>
<li>Whatever you&#8217;re doing&mdash;whether it be in the online or offline world&mdash;you need to provide an &#8220;authentic&#8221; experience or voice for your audiences and community.</li>
<li>You need strong reasons to make building a community worthwhile.  It can take a lot of time and resource.</li>
<li>I like the idea of incentives for users. e.g., points and rewards.  For example, in our wiki originally we got a lot of new users to contribute through making the stats viewable.  They could view numbers of changes made by users and a top 10.  This lead to a competitive environment, especially with the boys.  I had forgotten about that so am thinking how we can get that going again.  Am interested in Shelley&#8217;s &#8220;submit a tag&#8221;, how that works.  A problem we have is meaningless tags.</li>
<li>I learned that preparation and planning should play a more important role than technology.</li>
<li>Exposure to a wide range of online communities can teach us a lot about how people interact online.</li>
<li>We had great success and learned a lot by piloting community interaction with small self-selected groups before trying to interface with the wider community.  Benefits: tools are tested and tweaked; people from the pilot are great at kicking the wider community off.</li>
<li>Be very proactive about responding to criticisms/suggestions by pointing out ways that the commenter/critic can get involved in doing something with their suggestion and solving their problem.</li>
<li>Why? Social capital; information; value; connections.  How? Authentically; where they already hang out; on their terms; multiple (appropriate) platforms.  Who? By the community; for the community &#8230;</li>
<li>Go to where your community are already hanging out to engage with them.</li>
<li>Decentralise your community management by using your community.</li>
<li>Who the customer is, what they want, what they need is key.  Once the purpose is clear, that drives every other decision.</li>
<li>Do you really need to do this?  What will work best for your users?  When will you stop if it isn&#8217;t working?</li>
<li>Take-away: you need a community manager; build it and they won&#8217;t come!</li>
</ul>
<p>Thanks to everyone who took the time to write down their advice!</p>
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		<title>Media 7: Social Media</title>
		<link>http://nathan.torkington.com/blog/2010/02/16/media-7-social-media/</link>
		<comments>http://nathan.torkington.com/blog/2010/02/16/media-7-social-media/#comments</comments>
		<pubDate>Tue, 16 Feb 2010 23:21:18 +0000</pubDate>
		<dc:creator>gnat</dc:creator>
				<category><![CDATA[New Zealand]]></category>
		<category><![CDATA[Technology]]></category>

		<guid isPermaLink="false">http://nathan.torkington.com/blog/?p=253</guid>
		<description><![CDATA[I had a good time a few weeks ago with Russell Brown, Vaughn Davis, and Ms Behaviour talking about social media on the Media 7 show.  You can watch it online.
]]></description>
			<content:encoded><![CDATA[<p>I had a good time a few weeks ago with Russell Brown, Vaughn Davis, and Ms Behaviour talking about social media on the Media 7 show.  You can <a href="http://tvnz.co.nz/media7/s3-e4-summer-video-3330115">watch it online</a>.</p>
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		<title>NZICT Near Future Digital Priorities Paper</title>
		<link>http://nathan.torkington.com/blog/2009/12/08/nzict-near-future-digital-priorities-paper/</link>
		<comments>http://nathan.torkington.com/blog/2009/12/08/nzict-near-future-digital-priorities-paper/#comments</comments>
		<pubDate>Tue, 08 Dec 2009 22:49:56 +0000</pubDate>
		<dc:creator>gnat</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[New Zealand]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[politics]]></category>

		<guid isPermaLink="false">http://nathan.torkington.com/blog/?p=240</guid>
		<description><![CDATA[NZICT is an industry lobby group, representing the NZ ICT industry (software, hardware, services, networks, education, and training).  They&#8217;ve just released a &#8220;Near Future Digital Priorities&#8221; paper.  Here are my first thoughts.

First, I have to applaud the industry getting together to try and figure out how it can help the rest of NZ [...]]]></description>
			<content:encoded><![CDATA[<p>NZICT is an industry lobby group, representing the NZ ICT industry (software, hardware, services, networks, education, and training).  They&#8217;ve just released <a href="http://www.ict.org.nz/index.php/07122009_nzict-near-future-digital-priorities-paper/">a &#8220;Near Future Digital Priorities&#8221; paper</a>.  Here are my first thoughts.</p>
<ol>
<li>First, I have to applaud the industry getting together to try and figure out how it can help the rest of NZ grow.  The most exciting conversation at the short-lived Digital Development Council was when agriculture and manufacturing and other industries had an honest conversation with representatives of the ICT industry without being sidetracked into the failures or benefits of particular products or vendors.
</li>
<li>
Second, I applaud the idea that ICT can contribute to the lift in national economic performance that the government wants.  Lately I&#8217;ve been thinking that there are three critical parts to NZ&#8217;s industries doing better: (1) make better use of ICT, (2) develop a global focus so our businesses don&#8217;t plateau once they get comfortable in the domestic market, (3) lift the skills of the people in leadership and management so that they can deliver on (1) and (2) without shitting on their feet as has happened all too often in the past.  The report addresses (1) but I&#8217;d say that all three must be tackled together.
</li>
<li>I don&#8217;t like the high-level generalities of the NZICT report.  It&#8217;s their first report and in many ways is a stake in the ground to say &#8220;we&#8217;re here, we&#8217;re doing good things, we&#8217;re on the right side&#8221;.  That would explain the vague parroting of political objectives (&#8220;step-change&#8221; is the new &#8220;sustainability&#8221;).  The report is cannily aligned with political objectives (broadband, more efficient public sector, education, R&amp;D) but many of the recommendations are little more than &#8220;we will work with you on what you&#8217;re already doing in these areas&#8221;.  Government needs to be shown specific opportunities (e.g., &#8220;look to open source database alternatives in these situations&#8221;), and there are precious few specifics here.</li>
<li>And where there are specifics, they&#8217;re not great.  For example:<br />
<blockquote><p><i>There  has  been  a  move  to  a  more  centralised  approach  to  Government  ICT strategy  managed  by  the Government Technology Services  group  within  the Department  of  Internal  Affairs.  NZICT supports this centralised planning approach. It should clarify the strategic objectives of Government ICT spend, and enable consequent research and development opportunities for the industry to take.  </p>
<p>NZICT proposes that the Government make an “Annual Statement of ICT Priorities”. This will enable transparency, certainty and direction of public sector ICT spending for all stakeholders involved. It will also encourage private sector investment, including research and development. This will stimulate ICT based innovation within the economy.</i></p></blockquote>
<p>Some problems with this: (1) annual is not a timeframe for strategic thought, it&#8217;s tactical; (2) annual is not a R&amp;D timeframe, it&#8217;s a sales cycle; (3) it&#8217;s unclear that an annually-changing long-term strategy would provide any more certainty to investment than exists now; (4) the problem that this would solve isn&#8217;t clearly defined.  This last failing is near-universal.  Very few of the paper&#8217;s many recommendations come with a problem statement, and solutions to unknown or poorly-specified problems often turn out to be timebombs, turkeys, or turds.</li>
<li>I&#8217;m also aware that NZICT is an industry lobby group and as such its offers and advice should be taken with a grain of salt.  New Zealand has precious few independent economic voices (New Zealand Institute has served admirably in the past), and NZICT is not one of them.  &#8220;NZICT  will  establish  a  working  group  with  the Government Technology Services group of the Department of Internal Affairs to develop a programme for improving public sector ICT efficiency, including operational and process cost reduction to an agreed plan and targets&#8221; could be read by a cynic as &#8220;NZICT members will have privileged access to centralised government IT planners and buyers, bypassing or rendering moot a procurement process that attempts to provide a level playing field&#8221;.</li>
</ol>
<p>So, like most things, it&#8217;s a mixed bag.  I&#8217;d give them 6/10 for speaking with a single voice in such tight harmony with the government&#8217;s stated policies.  There&#8217;s still work to be done in producing something that&#8217;s useful, rather than a positioning paper, but this is a promising first step from a new industry lobby group.</p>
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		<title>Telecom Encouraging Uploads</title>
		<link>http://nathan.torkington.com/blog/2009/11/01/telecom-encouraging-uploads/</link>
		<comments>http://nathan.torkington.com/blog/2009/11/01/telecom-encouraging-uploads/#comments</comments>
		<pubDate>Mon, 02 Nov 2009 01:31:33 +0000</pubDate>
		<dc:creator>gnat</dc:creator>
				<category><![CDATA[New Zealand]]></category>
		<category><![CDATA[Technology]]></category>

		<guid isPermaLink="false">http://nathan.torkington.com/blog/?p=234</guid>
		<description><![CDATA[Citing growth in photo-sharing and social media sites, Telecom have announced they won&#8217;t charge for upstream traffic.  That is to say, upload photos and movies all you like until the end of January when such traffic counts again toward your monthly bill.  I&#8217;ve long believed that symmetric bandwidth is critical if we don&#8217;t [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.telecom-media.co.nz/releases_detail.asp?id=3626&#038;page=index">Citing growth in photo-sharing and social media sites</a>, Telecom have announced they won&#8217;t charge for upstream traffic.  That is to say, upload photos and movies all you like until the end of January when such traffic counts again toward your monthly bill.  I&#8217;ve long believed that symmetric bandwidth is critical if we don&#8217;t want to be a nation of passive consumers, so I&#8217;m chuffed to see a big telco support this.  Fingers crossed for my ISP, Orcon, to do the same!</p>
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		<title>Libraries, Health, and Internet</title>
		<link>http://nathan.torkington.com/blog/2009/10/14/libraries-health-and-internet/</link>
		<comments>http://nathan.torkington.com/blog/2009/10/14/libraries-health-and-internet/#comments</comments>
		<pubDate>Wed, 14 Oct 2009 20:26:20 +0000</pubDate>
		<dc:creator>gnat</dc:creator>
				<category><![CDATA[InternetNZ]]></category>
		<category><![CDATA[New Zealand]]></category>
		<category><![CDATA[Technology]]></category>

		<guid isPermaLink="false">http://nathan.torkington.com/blog/?p=228</guid>
		<description><![CDATA[Not the solution to the world&#8217;s problems, just my agenda this week.  Mon-Wed was in Christchurch for the LIANZA conference.  Wednesday night, a HISAC dinner.  Thursday is a HISAC meeting, the last with the current membership.  Friday is an InternetNZ council meeting.
]]></description>
			<content:encoded><![CDATA[<p>Not the solution to the world&#8217;s problems, just my agenda this week.  Mon-Wed was in Christchurch for the <a href="http://www.lianza.org.nz/events/conference2009/programme.html">LIANZA</a> conference.  Wednesday night, a HISAC dinner.  Thursday is a HISAC meeting, the last with the current membership.  Friday is an InternetNZ council meeting.</p>
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		<title>Nine to Noon: 12 August 2009</title>
		<link>http://nathan.torkington.com/blog/2009/08/12/nine-to-noon-12-august-2009/</link>
		<comments>http://nathan.torkington.com/blog/2009/08/12/nine-to-noon-12-august-2009/#comments</comments>
		<pubDate>Wed, 12 Aug 2009 23:25:05 +0000</pubDate>
		<dc:creator>gnat</dc:creator>
				<category><![CDATA[New Zealand]]></category>
		<category><![CDATA[Radio]]></category>
		<category><![CDATA[Technology]]></category>

		<guid isPermaLink="false">http://nathan.torkington.com/blog/?p=199</guid>
		<description><![CDATA[I went through two telephones in this Colorado house and neither of them could hold onto the call.  Now that&#8217;s frustrating!  Here&#8217;s what I was going to speak about:
I will talk about recent American software company acquisitions and what it tells us about the economy and the future direction of cloud computing.  [...]]]></description>
			<content:encoded><![CDATA[<p>I went through two telephones in this Colorado house and neither of them could hold onto the call.  Now that&#8217;s frustrating!  Here&#8217;s what I was going to speak about:<br />
I will talk about recent American software company acquisitions and what it tells us about the economy and the future direction of cloud computing.  Then I&#8217;ll tell you how to teach your kids to program.</p>
<p>Links: <a href="http://bit.ly/VDVuA">FriendFeed acquired by Facebook</a> (BusinessWeek), <a href="http://bit.ly/tlfQW">SpringSource acquired by VMWare</a> (InfoWorld), <a href="http://bit.ly/141mVu">Poison for Venture Capital</a> (NY Times), <a href="http://bit.ly/tlfQW">the Scratch visual programming language</a>.</p>
<h2>FriendFeed and Facebook</h2>
<p>Facebook&#8217;s the biggest social network: more than 250m active users, with >120M logging on every day.  They get a billion photos each month.  It&#8217;s huge.  But a person might belong to plenty of other social networks: Twitter, MySpace, they might have their own blog or two, they put photos on Flickr, &#8230;.  It&#8217;s very easy to have a decentralised identity these days: my Internet presence isn&#8217;t just what I post on nathan.torkington.com, there&#8217;s much more.</p>
<p>Friendfeed was an aggregator&#8211;it gave you one page to track all the things your friends do on many different sites.  It looked a bit like the Facebook event stream, and so one of the rumours that went around after the acquisition was &#8220;Facebook bought it because they do a better job of presenting information to the user&#8221;.  To get to the bottom of that, you should know why companies buy other companies.</p>
<p>There are four reasons: technology, HR, customers, and optics.  A technology acquisition is where the company being bought has something new and hot, and the acquiring company wants it.  Google often buys companies for their technology&#8211;they just bought one that does better video encoding over the web, which can save them millions in bandwidth bills because of all the traffic that YouTube does.  An HR acquisition is where the company being bought has good people but no good technology.  Buying for customers means you want to sell your technology into a new market and the company you&#8217;re buying has connections in that market.  Optics is a fancy way of saying &#8220;we sold it so nobody feels bad about the company closing&#8221;.</p>
<p>Friendfeed was an HR acquisition.  We know this because (a) they said so, and (b) the team is being split up.  If the technology were good, they&#8217;d keep the team together working on the technology.  So don&#8217;t expect Facebook to start looking like Friendfeed any time soon.</p>
<p>This acquisition is notable because FriendFeed was started by a big-name crew of former Google employees.  They made Google maps hackable, they built GMail, they &#8230;.  Google didn&#8217;t want to see them leave, but they were determined to set out on their own.  Now they&#8217;ve been bought by Facebook, the company that Google worries more about than they worry about Microsoft.  It shows that brilliance isn&#8217;t enough to create great products and make lots of money.</p>
<h2>SpringSource and VMWare</h2>
<p>Imagine you&#8217;re a website developer.  You need to test your website on three or four versions of Internet Explorer and Firefox, several versions of Windows and Mac.  Do you have one computer for each possible combination?  No, you make your computer pretend to be a computer running Windows 95, or Mac OS 10.1, and the most popular software to do this is VMWare.  It lets you run one or more &#8220;virtual&#8221; computers in your one real computer.</p>
<p>This is hugely popular with &#8220;cloud computing&#8221;, where a company runs a big data center full of real computers.  They rent you just enough computer to get your job done, and they handle all the hard bits of backup, keeping the site airconditioned, swapping out broken hardware, etc.  They use VMWare and software like it so give you a virtual computer that&#8217;s &#8220;just enough&#8221; of the physical computer for your needs.  That way they can rent the same physical computer to several customers, each getting just enough compute for their needs.</p>
<p>VMWare just bought SpringSource, who made tools that make it easier to write big programs in Java.  Lots of people used SpringSource.  This was definitely a technology acquisition, because VMWare wants to own as much of the software bits of cloud computing as possible.  So they bought the leading Java tools company, they&#8217;ll make sure it works VERY well on their cloud virtualisation software, and now there&#8217;s ANOTHER reason to use VMWare when you shop for or set up a cloud &#8230; you get more pieces of the puzzle, and they all work well together.</p>
<h2>MONEY MONEY MONEY</h2>
<p>So you might think that this means it&#8217;s all good and there&#8217;s lots of money floating around in Silicon Valley and the VCs are all happy as Larry.  You&#8217;d be wrong. The piece in the New York Times that I&#8217;ve put in the links refutes this nicely.</p>
<p>If you&#8217;re a VC, you put money in when a company is small so that it can become big and you make lots of money when it sells.  Venture-funded companies often go through several &#8220;rounds&#8221; named after letters: you get the A round from the first set of investors, then a few years later you com e back and say &#8220;we&#8217;ve grown nicely, please pony up to get us to the next stage&#8221; and those same investors and maybe new ones will kick in more money in your B round, and so it goes until you&#8217;re bought by another company or you IPO.</p>
<p>At each round there&#8217;s a &#8220;valuation&#8221; &#8212; the rather arbitrary amount of money that the company is worth.  It&#8217;s arbitrary because often they don&#8217;t have any sales. You&#8217;re forced to come up with a number so you can decide how many shares the new investors get.  There&#8217;s an art to it, some rough guides (number of users, even if they&#8217;re not paying; size of the market), but there&#8217;s one thing you don&#8217;t want to see happening &#8230; and it&#8217;s been happening.</p>
<p>Valuations have been going down.</p>
<p>A &#8220;down round&#8221; is where a company comes back for a B round and the market says &#8220;yeah, actually, last round you were smoking crack and thought it was a $10M company.  Now we look at it and we think it&#8217;s only a $5M company&#8221;.  The investor that kicked in $1M in the last round got 10% of the shares (1M invested, 10M company worth),  The same investor coming into THIS round gets 20% of the shares (1M invested, company only worth 5M).  AND if the company sells for its valuation, the early round investor has LOST money.</p>
<p>This is, as the article says, poison &#8212; VCs take risks, but nobody wants to put money in if the investments are losing money.</p>
<p>As if that&#8217;s not bad enough, nobody&#8217;s cashing out &#8212; there aren&#8217;t IPOs, there are few and far between big sales.  This is the VC version of the liquidity problem hitting the global markets: you need to be able to sell the company you&#8217;ve invested in, so you can get money back to return profits to your own investors and then to start the next round of investments.  If nobody buys your company, and you can&#8217;t IPO, you&#8217;re stuck with your money locked into a company where, to be honest, it&#8217;s doing you no good.</p>
<p>In short, still grim times in Silicon Valley.</p>
<h2>Kids Programming</h2>
<p>For the last two years I&#8217;ve been using a system called Scratch to teach 7 and 8 year old kids to program.  It&#8217;s ridiculously easy and fun.  It&#8217;s free, developed out of MIT and it really is programming, it&#8217;s not a sham.</p>
<p>Scratch is visual: you don&#8217;t type in programs, you assemble them from little blocks.  You can&#8217;t write something the computer can&#8217;t run: if two blocks aren&#8217;t meant to go together, their shape is such that they can&#8217;t be forced to go together.  Compare this to typing programs in, which kids are slow at and hate, where a single typo can make your program unusable and the error messages are rarely useful.</p>
<p>You see a stage on which there&#8217;s a cat.  The cat&#8217;s a &#8220;sprite&#8221;, a character, and characters can have costumes.  You assemble scripts that make the characters do things: move, talk, change colour, lay down tracks, react to the mouse or keyboard.  You can record and play your own sounds, draw your own characters, set up lots of characters interacting, and even write games.</p>
<p>Kids love it.  Boys on the whole want to write games, and there are a lot of sample games that come with Scratch so they can see how to do it.  Girls on the whole more interested in getting a lot of characters interacting and telling stories.</p>
<p>I teach classes in the same way: show them two or three simple scripts that make the cat walk back and forth across the screen, or change direction to chase the mouse, and then make it say &#8220;got it&#8221; when it catches the mouse.  Then they&#8217;ve seen decisions, how to repeat things, how to get positions and other values, and that&#8217;s the basis of many of the programs.</p>
<p>Try it.  If you&#8217;ve got kids and have wondered &#8220;what&#8217;s the best way to get them doing something more with the computer than just looking at YouTube&#8221;, show them Scratch.</p>
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		<title>Nine to Noon: 16 July 2009</title>
		<link>http://nathan.torkington.com/blog/2009/07/15/nine-to-noon-16-july-2009/</link>
		<comments>http://nathan.torkington.com/blog/2009/07/15/nine-to-noon-16-july-2009/#comments</comments>
		<pubDate>Wed, 15 Jul 2009 23:35:40 +0000</pubDate>
		<dc:creator>gnat</dc:creator>
				<category><![CDATA[Radio]]></category>
		<category><![CDATA[Technology]]></category>

		<guid isPermaLink="false">http://nathan.torkington.com/blog/?p=193</guid>
		<description><![CDATA[Listen to my 16 July 2009 appearance on Radio New Zealand’s Nine to Noon show. I spoke about Science Foo Camp which was at the Google campus last weekend: discovering new science from huge amounts of data, hormonal traders, personal genomics, and open publishing.
Below are my notes.  I will update this post with links [...]]]></description>
			<content:encoded><![CDATA[<p>Listen to my 16 July 2009 appearance on Radio New Zealand’s Nine to Noon show. I spoke about Science Foo Camp which was at the Google campus last weekend: discovering new science from huge amounts of data, hormonal traders, personal genomics, and open publishing.</p>
<p>Below are my notes.  I will update this post with links to audio when Radio New Zealand post it.  <b>Correction</b> on the air I said the hormonal trader paper was published in PLoS but it was actually in the Proceedings of the National Academy of Sciences.</p>
<h2>Links</h2>
<ol>
<li><a href="http://graysci.com">Theodore Gray</a> author of Mad Science</li>
<li><a href="http://www.pnas.org/content/105/16/6167.abstract">Hormonal Traders</a></li>
<li><a href="http://translate.google.com">Google Translate</a></li>
<li><a href="http://www.plosone.org/home.action">PlosOne</a> &#8211; Public Library of Science</li>
<li><A href="http://people.ccmr.cornell.edu/~ginsparg/Phys446-546/gbwscl99.pdf">Universal Scaling Laws in Biology</a> &#8212; my hero&#8217;s paper</li>
<li><a href="http://23andme.com">23 And Me</a> &#8211; personal genomics company</li>
</ol>
<h2>Science Foo Camp</h2>
<p>Weekend, at Google, ~150 people, no schedule.  Food and drink laid on.  Mixture of people: astronomers, biologists, chemists, computer scientists, bloggers, journalists, psychologists, economists.  &#8220;real invisibility cloak&#8221;. Nobel prize winners.  Nature, O&#8217;Reilly, Google sponsors.
</p>
<h2>Data-driven Science</h2>
<p>Overarching theme is nominally &#8220;data-driven science&#8221;, idea that from lots of data you can use computers to find patterns and thus discover new scientific properties and laws.    Biologists do this all the time.  They&#8217;d be stuffed without computers.  Not to write their reports, but to analyse their data: you copy a piece of DNA into a squillion copies, split a those into millions of random chunks, wash the chunks over a grid each bit of which sticks to a different known segment of DNA, so then by looking at what stuck you can figure out what bits are in there and then the algorithm reassembles the bits into a coherent whole.  It&#8217;s been this way for ages, and it&#8217;s time-consuming and painful.  </p>
<p>Astronomy works the same way: humans don&#8217;t look at every inch of the sky now.  Instead, algorithms scour the huge amounts of information to find patterns and surprises.</p>
<p>Science, of course, hasn&#8217;t quite caught up.  This inverts the way science works.  Used to &#8220;hypothesis driven science&#8221;.  This is &#8220;data driven science&#8221;.  &#8220;He writes software&#8221; is the kiss of death in science.  As one attendee said, &#8220;half my graduates can&#8217;t decide on any one day whether they&#8217;re computer scientists or astronomers&#8221;.</p>
<p>Obviously useful to Google: they specialise in doing clever things with lots of data.  Google Translate, for example, translates between a dozen or so languages.  They didn&#8217;t build syntax models and teach it the rules of grammar for English, French, Spanish, etc.  Instead, they set their software loose on documents with paired texts in the languages and built up the models and conversions.  The result is something that won a Defence Department contest for translating between English and Chinese and Arabic.</p>
<h2>Hormonal Traders</h2>
<p>There were a few economists present.  One, John Coates from Cambridge, studied the hormone levels in traders.  The hormones are cortisol and testosterone.  Testosterone, released when they make a profit, increased by 74% during a 6-day winning streak.  Cortisol, associated with the volatility of the market, went through even more extreme swings.  if testosterone persists, it might explain some of the bull market foolishness: while prices go up, you experience testosterone, which makes you take risks even as the market tanks.  260 traders, 4 female in trading floor; sample size = 17 representative of whole.</p>
<p>(show a man a picture of attractive woman and he makes poor decisions)</p>
<h2>Personal Genomics</h2>
<p>Ability to make sense of your own genome.  USD$399 to 23andme.com gets you swab, mail back and they analyse your genome.  Looking for SNPs &#8212; points where your genome differs in important ways from &#8216;the average&#8217;.   Get a report with everything from &#8220;greater risk of breast cancer&#8221; to &#8220;caffeine has less of an effect to you&#8221; and ancestry (&#8220;you have Namibian DNA!&#8221;).  They also conduct research &#8230;. ask questions and hope that when they know your DNA they can make connections between your answers and your DNA.   Founder = google founder&#8217;s wife.
</p>
<h2>Open Publishing</h2>
<p>Nature Magazine was a sponsor.  Nature makes lots of $ charging research institutions for subscriptions to their journals.  However, science depends on reach.  Publishing going through a rough time, as are newspapers.  Public Library of Science &#8230; open access peer-reviewed journals.  Nature working on online videos, wikis, classrooms, and more trying to make sure they&#8217;re part of the future and not left in the past.
</p>
<p>
Open notebooks an interesting part of this: reproducability important in science.  Papers publish findings, but rarely all the data.  But can&#8217;t reproduce the analysis of the data or find competing explanations without access to the data.  Fear of being scooped in further research.  Scientists are people too.  Increasing movement, analogous to open source, to release the data for scientific experiments in science.  Then &#8230; how to preserve it, license it, attribute it, etc.
</p>
<h2>Mad Science</h2>
<p>Theodore Gray.  Made icecream with liquid nitrogen.  Has a book of &#8220;fun things that you probably shouldn&#8217;t do&#8221;.  graysci.com.  The book is fun of great stuff: &#8220;white sun&#8221; from phosphorous, exploding soap bubbles (hydrogen gas), making a levitating magnet, and more.  Explains the science (writes for Popular Science), great photos, fantastic coffeetable book.
</p>
<h2>My Hero</h2>
<p>Geoffrey West wrote a great paper relating lifespan, heart rate, and mass of the organism in a rule that holds across six orders of magnitude: from mitochrondria through to elephants.  All comes down to the physics of pushing liquid through capillaries.  He figured this out, wrote it up, and blew my mind when I read the paper a decade ago.  I was tickled to meet him.</p>
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		<title>Nine to Noon: 2 July 2009</title>
		<link>http://nathan.torkington.com/blog/2009/07/01/nine-to-noon-2-july-2009/</link>
		<comments>http://nathan.torkington.com/blog/2009/07/01/nine-to-noon-2-july-2009/#comments</comments>
		<pubDate>Wed, 01 Jul 2009 23:40:21 +0000</pubDate>
		<dc:creator>gnat</dc:creator>
				<category><![CDATA[New Zealand]]></category>
		<category><![CDATA[Radio]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[politics]]></category>

		<guid isPermaLink="false">http://nathan.torkington.com/blog/?p=188</guid>
		<description><![CDATA[Listen to my 2 July 2009 appearance on Radio New Zealand’s Nine to Noon show. I spoke about emotional robots, Kiwi web awards, and a new US government transparency web site.
Below are my notes.   I prepare a small essay on the subjects I&#8217;m talking about because it helps me get my thoughts straight. [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://podcast.radionz.co.nz/ntn/ntn-20090702-1108-Technology_with_Nat_Torkington-048.mp3">Listen</a> to my 2 July 2009 appearance on <a href="http://www.radionz.co.nz/national/programmes/ninetonoon/20090702">Radio New Zealand’s Nine to Noon show</a>. I spoke about emotional robots, Kiwi web awards, and a new US government transparency web site.</p>
<p>Below are my notes.   I prepare a small essay on the subjects I&#8217;m talking about because it helps me get my thoughts straight.  We often deviate from the topic of my notes (as we did today with the long sidetrack into artificial intelligence).  I look at my notes as where the conversation starts, not where it stops.</p>
<h2>Links</h2>
<ul>
<li><a href="http://robotic.media.mit.edu/projects/robots/leonardo/overview/overview.html">http://robotic.media.mit.edu/projects/robots/leonardo/overview/overview.html</a></li>
<li><a href="http://www.youtube.com/watch?v=ilmDN2e_Flc">http://www.youtube.com/watch?v=ilmDN2e_Flc</a></li>
<li><a href="http://onyas.org.nz/">http://onyas.org.nz/</a></li>
<li><a href="http://it.usaspending.gov/">http://it.usaspending.gov/</a></li>
<li><a href="http://opengovt.org.nz/">http://opengovt.org.nz/</a></li>
</ul>
<h2>EMOTIONAL ROBOTS</h2>
<p>Ok, so first thing first: there are plenty of robots around us already.  I&#8217;m not talking about Jim from Accounting whose only conversational gambit is marginal tax rates, but wires and metal machines.  They make our cars, they pack our coffee beans, they sort our kiwifruit.  But those are industrial robots.  There are also military robots, blowing up roadside bombs and flying scout planes, but I&#8217;m not going to talk about them.  I&#8217;ll talk about the softer, gentler, side of robots.</p>
<p>As is often the case, MIT are to blame.  They have a Personal Robots group working on making robots that can interact with us as people, rather than just vacuum our carpets and blow up our bombs.  Here are a couple of the cooler projects.</p>
<p>Leonardo looks like a Ewok from Star Wars: furry, pointed ears, big wide eyes.  Leonardo was built by the Stan Winston studio.  Stan Winston is famous for the creatures and make-up effects in Terminator, Predator, Batman, and other big Hollywood movies.  Leonardo is a robotic toy, named after da Vinci of course, about 2.5 feet tall.</p>
<p>Brief diversion.  A degree of freedom is something moving in one axis.  Beckoning is one degree of freedom coming from a finger knuckle.  Waggling your finger is a second degree, and comes from the joint where the finger attaches to the hand.  Tapping your finger is a third degree of freedom, again coming from the joint with the hand.</p>
<p>Leonardo has 69 degrees of freedom, all provided by tiny motors.  Most robot designers use degrees of freedom to tackle things like walking.  32 of Leonardo&#8217;s are in the face for lip curls, eyebrow waggles, forehead frowns, etc.  There are something like 44 separate muscles that you generate facial expressions with, so Leonardo&#8217;s a long way along.</p>
<p>The goal is to make an *expressive* robot: something you can interact with beyond stilted voice synthesis (&#8220;I&#8217;M SORRY DAVE, I CAN&#8217;T DO THAT&#8221;).   With Leonardo, and there are videos floating around the Internet&#8211;I&#8217;ve linked to one, you can forget that you&#8217;re looking at a robot.  Briefly, of course, because the motors squeak and the movements are slower than a human&#8217;s, but that brief moment of &#8220;no wait, that&#8217;s not real&#8221; is priceless.</p>
<p>The project is based on social developmental psychology.  Leonardo learns: in the video, a researcher shows an Elmo toy to Leonardo and gets excited. Leonardo gets excited back.</p>
<p>Researchers in computer graphics talk about something called the &#8220;uncanny valley&#8221;: you make crude computer graphics and everyone goes &#8220;oh, that&#8217;s computer generated&#8221;.  But as it gets better and better, closer and closer to reality, there comes at point at which you can still tell it&#8217;s computer generated but it&#8217;s so close to real that it&#8217;s creepy.  Presumably you can make it better and then nobody could tell it was fake.  But between perfect and crude lies this &#8220;uncanny valley&#8221;. Leonardo is in that uncanny valley, if not there already.</p>
<p>Here&#8217;s something I found on a blog, someone less impressed with Leonardo:<br />
&#8220;For some reason I can’t look at MIT’s Leonardo robot without an involuntary shudder &#8211; I think it’s the lifelike fur and the evil, calculating eyes.  I still think it looks like an evil squirrel monster.&#8221;</p>
<p>If nothing else, though, watching the Leonardo video should convince you that we&#8217;re a long way from Terminator and the evil robot overlords walking among us.</p>
<h2>Kiwi Web Awards</h2>
<p>The Onyas launched last week (as in &#8220;good onya&#8221;).  They&#8217;re awards for New Zealand web sites showing the best design, accessibility, usability, etc.  This is brought to you by the people behind Webstock, the most awesomest web conference ever (in the words of many American visitors).  Rather than the consumer-choice Netguide awards, which reflect popularity but not necessarily excellence, the Onyas are by the industry and for the industry.
</p>
<p>
It&#8217;s sponsored by New Zealand Post, Idealog magazine, and a Kiwi web design company, Shift.  This is another sign that New Zealand&#8217;s web industry is growing up and getting a sense of identity.  Now we just have to make hope the award winners don&#8217;t get jobs overseas!
</p>
<p>
Categories include best mobile, accessible, usable, innovation, and &#8220;most outstanding&#8221;.  There&#8217;s only one New Zealander on the judging panel, the rest are from overseas.  That means the candidates will be held to high international standards, and won&#8217;t be seen through jaded Kiwi eyes.
</p>
<h2>Transparency</h2>
<p>The US Government&#8217;s CIO just launched the &#8220;IT Dashboard&#8221;.  The government here spends US $80B a year on IT projects.  I think this year&#8217;s budget for the New Zealand government had total government expenditure at NZ $75B.  So that&#8217;s a lot of money the US government are spending.  Now citizens can see which projects this money went to, whether they&#8217;re on or behind schedule, whether the CIO is happy with them, and the contractor getting the money.
</p>
<p>
It&#8217;s a great idea, and something the Obama administration is doing more of.  They&#8217;ve opened up the stimulus package at recovery.gov, so you can see where around the country the money went.  The recovery web site got a lot of flak for not being detailed enough (you can see which state got the money, but often not which programs they wasted it on).  This IT dashboard is a lot more detailed.
</p>
<p>
New Zealand needs more of this.  The UK Government is moving towards it.  Australia launched a &#8220;Gov 2.0 Task Force&#8221; with money to spend making these transparency projects happen.  New Zealand &#8230; not a whistle.  I started opengovt.org.nz to house these kinds of projects built outside the government, but it&#8217;s slow going because we don&#8217;t release a lot of the relevant transparency information.
</p>
<p>
A Kiwi technologist, Glen Barnes, started a project on opengovt to build a list of open government data, but the truly interesting stuff either isn&#8217;t opened or isn&#8217;t gathered in the first place.  For example, I&#8217;m pretty sure the NZ Govt doesn&#8217;t gather the IT project progress information that the US Govt does, so it&#8217;s not there in the first place to be opened.  Lift your game, Enzed!</p>
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